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When you add an exclusion, Host Sensors ignore any file-created or process-created events that originate from the specified directory. For more information, see Configure TDR Signature Overrides.Īn exclusion identifies a path that you want all Host Sensors to ignore for file and process events. You add a file or process to the Allowlist as a signature override. ThreatSync assigns events on the Allowlist a score of 0. ThreatSync heuristics do not include changes to files on the Allowlist as incidents or indicators. For changes to a file or process on the Allowlist, the Host Sensor sends the event to TDR. The Allowlist identifies specific files and processes you consider safe. It is important to understand the difference between the Allowlist and the Exclusion list. Host Sensors do not send events to Threat Detection and Response (TDR) for files and processes on the Exclusion list. If there are additional files or processes that you want the Host Sensor to ignore you can configure custom exclusions to identify paths for files and processes that you do not want Host Sensors to monitor. TDR makes this easier with predefined exclusion lists for interoperability with popular third-party AV software.
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To resolve this issue, you must add exclusions in the AV software and in TDR. In some cases, the TDR Host Sensor might have conflicts with the antivirus (AV) software installed on your endpoints. You can enable TDR exclusions for software or files that you want the TDR Host Sensor to ignore.